江苏金洋机械有限公司
Your current location : Home>> Company Overview>>After-sales service

1. Delivery time: Sign a contract and make overall arrangements within the day after receiving your order notice to ensure that the goods are provided to you within the delivery time required by the contract.

2. Quality assurance: According to the technical requirements and manufacturing drawings of the required products provided by you, our company should fully identify your needs, and communicate with you in time for the unclear parts to ensure that the products produced meet the technical requirements. Requirements and relevant standards, and each time delivery is required to provide product self-inspection report (including appearance, size, performance and other items specified in the technical agreement), certificate, inspection list and other inspection materials. The inspection materials are clear and consistent with the requirements. Product batches are consistent. During the supply process, if it is found that the product quality does not meet the requirements, we will deal with it in a timely manner according to your requirements and bear the corresponding losses.

3. Communication service: keep in regular contact with you, understand demand trends, strengthen contact with logistics, choose suitable models, and meet your supply needs in a timely manner; within 24 hours before delivery, you will be sent by email or phone. We will inform you of the quantity and delivery date of the goods, and we will deliver the goods on time after your confirmation, so as to ensure that you do a good job in receiving the goods.

4. Service Guarantee: Our company has a complete after-sales service team. If we receive feedback from you that the product has quality problems, we will communicate with you in time and send relevant professionals to the scene to deal with it to protect your interests.

  • Home
  • Tel
  • Top